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Humans & AI Solutions

Client Support That Outperforms the Giants.

Founded by Ex-Teleperformance, Foundever & Azentio Experts — We’ve Seen How The Big Guys Do It, We Do It Better & Cost Effectively.
- Outpal's Executives

Get Your Quote

Havin' an outsourcing 'Pal is a hurdle if you're not with OutPal.

Work with remote, hybrid & on site agents with true power and excellence.

4.9 out of 5 based on 30+ reviews
33
Dozens of people we’ve worked with

Liked their services, excellence at it's finest.

Ahmed Sultan
VP @ElSa3aty

OutPal definitely was hell of a choice, especially the affordable remote agents option. Thanks Shehab!

Hossam Domeiry
Project Manager @Bistro's

Arabic customer services rocks with these guys! Will expand into the UK soon and will still stay loyal to them.

Mohamed EzzelDin
Marketing Manager @Tom & Basal
We are on a MISSION

Are you looking for a customer service agency that fits your financial and professional needs?
Introducing OutPal, a close-to-be a too good to be true case for the CX realm.

Either you're an English, French, German, Arabic or even a Spanish account; OutPal got you covered!
OutPal's HQ resides in Cairo in the heart of Egypt, having it's diverse employees working on site, remote or hybrid to present you with the best solutions possible for your needs.

Meet the Executives

We’re not newcomers — we’ve led teams at the biggest BPO firms in the world. Now we’ve built OutPal to do it smarter, cost efficient, and with real care.

Shehab Tarek

Chief Executive Officer

Omar Ashraf

Chief Operating Officer

Ammar Bedir

Chief Financial Officer

A Customer Service Agency that handles it all.
On top of all that, we take care of other common issues such as lack of motivation that agents face after a while, agents welfare & wellbeing, and many more to keep your business striving!
Easy Invoicing
Automate recurring invoices and save time by using pre-built templates. Getting our agents paid on time while making your business strive.
Full visibility. Zero guesswork
Track tickets, response times, and agent performance — all in real time.
Agents trained to solve
From the first “hello” to full resolution — we handle your customers like pros.
Scale your team without the HR mess
We handle agent contracts, hours, and payments — so you focus on growth.

Numbers that seal the deal

10+

Sealed 10+ deals with ones of the most leading businesses in the MENA regions.

4.9/5

Clients have consistently rated us 5/5.

50k+

Over 50k+ conversation have been led using OutPal's services

Get Your Pricing Quote Within 24h

Whether you’re scaling support or just getting started, we’re here to help. Fill the form or send us an email — and let’s talk growth.

Fill the form or Send us an email

Phone
Muhab Elhussini - CRM
+201068881176
Email
hello@outpal.co
Address
7 El Orouba St., Cairo, Egypt.

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